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Customer Help Desk

• To Lodge a Complaint -> Click Here

• Procedure for Lodging a Complaint -> Click Here

• Email service -> complaint@tbsbl.com

(For your any kind of complaint please register your complaint through above option or you can send an email on complaint@tbsbl.com)

For Immediate Action

Card Block/ Account Block,Please use following options:

• Toll Free Number : 1800 274 1978

  (Kindly contact Toll free number available 24 x 7 to Block ATM card immediately)

• TBSB Phone Banking Number : +91 8291992649

  (9.30 am to 7.30 pm - During Working Days)

Card / Account Block Option:

• Debit Card Hot Marking

  Customer can send the SMS "HOTC" to 9223191010 from his/her mobile number which is registered with the bank. Accordingly, ATM Card will get blocked immediately.

  (Note: Customer should contact and visit Home Branch immediate next working day for completion of other process)

• Account Block : Internet Banking -> Block your account

  Customer requested to login Internet Banking (https://ebanking.tbsbl.bank.in ) -> Customer Services -> Account Blocked option & account will be blocked immediately.

  (Note: Customer should contact and visit Home Branch immediate next working day for completion of other process)

• Block ATM/POS/Ecom service & set the Limit from Mobile Banking option

  Mobile Banking : Customers are requested to login Mobile Banking -> Card Control option -> customer can Deactivate ATM/POS/Ecom service or Hot Mark card immediately.

• Block ATM/POS/Ecom service & set the limit from Internet Banking option

  Internet Banking: Customers are requested to login Internet Banking (https://ebanking.tbsbl.bank.in ) -> Card Control Option -> Card Change Status/ Card Service Status / Card Hotmarking option & get blocked or deactivate the ATM card immediately.

• TBSB IVR Banking Number :

  +91 8828827767

• Customer Complaint SMS:

  Customer can send the SMS "COMPLAINT" to 9223191010 from his/her mobile number and Customer will get help for available options for customer complaints as well as immediate action for Card or Account Block.